This Privacy Policy explains how Vertekx (“we”, “our”, “us”) handles information about you when you visit our website, request a consultation, or engage us for services. By using our website you agree to the practices described here.
1. Overview
We are a software and AI consultancy based in Lahore, Pakistan. The data we collect is limited to what is needed to respond to enquiries, deliver services, and improve your experience. We do not sell personal information to third parties.
2. Information We Collect
Information you give us
- Contact details (name, email, phone) when you submit a consultation request or contact form.
- Project or business details you share during consultations or engagements.
- Communications you send us by email or through the website.
Information collected automatically
- Usage data such as pages visited, time on page, and browser type, collected via analytics tools.
- IP address and general location (country/city level).
- Cookies and similar tracking technologies as described in Section 4.
3. How We Use Information
- To respond to your enquiries and arrange consultations.
- To deliver and manage services under an engagement.
- To improve our website and understand how visitors use it.
- To send service-related communications (invoices, updates, proposals).
- To comply with legal obligations.
We do not use your information for unsolicited marketing without your consent.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These include encrypted connections (HTTPS), access controls, and secure storage. No method of transmission over the internet is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention & International Transfers
We retain personal information for as long as needed to fulfil the purposes described here, comply with legal obligations, and resolve disputes. Client engagement data is typically retained for up to seven years after the end of an engagement in line with standard record-keeping requirements. You may request deletion earlier where legally permissible.
Vertekx is based in Pakistan. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data-transfer restrictions, please note that data may be processed in countries with different privacy standards. We take steps to ensure adequate safeguards are in place where required.
8. Your Rights & Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal retention obligations).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in any case within the period required by applicable law.
9. Contact Us
For privacy-related questions or to exercise your rights, please reach out:
Vertekx - Privacy
Email: info@vertekx.com
Phone: +92-42-3886-4562
Address: 2nd Floor 1R, Gulberg II, Lahore, Pakistan
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be noted prominently on this page.